My pump died 10am on a Sunday, I logged on to Home Adviser, got a call back within 5 minutes, They gave me a window between 3 and 4 and arrived at 4:30. Did a quality job and cleaned up after they were finished. A JOB WELL DONE
Water pressure was low on 25 year old well system. Replaced pump, wires and water tank. Excellent service, prompt, cleaned up thoroughly, answered all questions, gave maintenance advice. Would highly recommend.
Woke up to a dead wanted pump, these guys came out within a few hours and fixed it that day. Water pressure is like a new house now. Thanks Don.
Efficient, thorough. Don explained everything he was doing and provided answers to the many questions I asked. I was completely satisfied with the job. Well done!
Don and his assistant were very friendly and did a nice job on shock chlorinating our well and putting a new sanitary cap on. Their price was a good bit higher than other places I spoke with but I ultimately went with them because they were the only ones who would actually show up to complete the job. I’m glad I did and would use them again. Thanks, guys!
Honest Company you can trust. I contacted Aqua when my water ran out with nothing coming out of our faucets. This being my first time living on well water I was completely clueless as what to do. Don and his team came over, pulled our pump after checking every other possibility as to what could cause this problem. He explained everything in full detail and advised me of my options moving forward to resolve the problem. The price was fair as well. I cannot say enough great things about this company and I’m very thankful I found them and will be using them anytime we have a water issue in our home. Thanks again Aqua Pure for being there in our time of need and not taking advantage like many of these other companies do. You have a lifetime customer here in EastStroudsburg.
All I can say is this company is fantastic.I woke up this morning and had no water . I called other companies first “my mistake ” the company’s I called were very rude.When I called Aqua Pure I was greated by Tom right away I knew I had the right people.Before he made an appointment he asked me to checkout a few common problems but it wasn’t anything that could be fixed over the phone. He made the appointment and Don came out in less than 1 hour.Found out it was the pump, he installed a new pump and I’m back in business.Reasonable price ,Very courteous and friendly.Highly recommend.
Had a pressure issue that required multiple visits and everytime they were friendly, efficient and willing to share what the causes might be without coming off as shady. My issues are fixed and I’m glad I hired them for the job.
They were very courteous, came in a timely manner and provided great service. I would definitely call them again !
Great job. Professional and Courteous service! Would recommend to anyone!!!!
Job well done great prices super fast service***** all the way!!!
They were professional and explained everything to my satisfaction
Don and Jason were courteous and prompt. They both worked hard and into the night to make sure that my home had water that day. Even when problems keep emerging they didn’t quit, and worked to find a solution. It was more work than I expected to do but no my old out-of-date system has been modernized.
What professionals! They did a great and thorough job! I finally have water pressure after 12 years! I wish I had called them sooner.
I will be recommending Don for his professional and quality work
Well pump wire out. No water Saturday afternoon and called Aqua Pure. Don came out at 11:30 Sunday morning. Replaced pump and other equipment very knowledgeable, great job. Very informative. Will always contact them if any further issues. Don should be the first plumber for anyone to call if issues occur at your home
Called on a Saturday night, Don and Jimmy were here within a half hour and had the job done in less than 2. Very reasonably priced, especially for a weekend. Also very friendly and knowledgeable. Would highly recommend!!
I called Aqua Pure on July 4, 2019 as my well pump burned out. I was given an estimate to put in a new well pump, new wiring to the well pump and some new attachment parts. They showed up on July 5th, on time and completed the job quickly. The estimate that I was given was spot on. I highly recommend this company.
Couldn’t have asked for better service. Fair priced, quick response, and nice people!
Fast service on a Sunday! With right equipment and everything in truck for replacement well pump an tank – water was restored within 3 hours. Willing to answer questions from inquiry minds! Reasonably priced given the service provided. Thanks!
Thank you for such a great job. Customer service excellent, fair pricing and very knowledgable. I recommend them most highly – thank you
Tom and Don- thank you both for a job well done and all of your help with our new home. Aqua Pure Well Pumps stepped in when we needed them most. They even came back the next day in order to work on our home some more. It was a pleasure working with this company and we will definitely be reaching out to them the next time we need anything! You guys are the best !!! Wojciech and Aneta
Fast service, great phone support!
Fast service, great phone support!
Friendly, knowledgeable, went right to work and cleaned up as they were working. Answered all my annoying questions about the process and what was happening now. I thought they were simply coming to give an estimate but they had everything needed and completed the work quickly, neatly and the same day. Only thing I would change is explaining the cost upfront instead of needing to ask what all would cost. Even with that, I THINK we got fair pricing but I have nothing to compare it to. 80ft pipe, 1/2 hp 7gpm Franklin Pump, locking cap civer, plus holding tank and finishing stainless steel valves, connectors for $2,000. Warranties for 7 and 3 years on parts. I would recommend this company and will definitely use them in the future if needed.
Don was timely and did great job getting my well working again.
They were on time, professional and made me feel at ease.
Great job guys will recommend you whenever I can
Terribly rude. Price was 50% higher than other estimates. When i asked why, i was yelled at. “You shopping around for price? Don’t tell me how to do my job, or what to charge. If you know so much, do it yourself”. I dont care how good thier work is. I Would NOT, use them.
Responded quickly caused other problems cracked plastic pipe when a wire guide unexpectedly appeared and got wedged between pump pulling machine and pipe also didn’t have enough wire and had to make a splice blamed new problem they caused on the rest of the system replaced all the parts still have the trouble they caused never came back to man up and repair the problem they caused. Made and broke several appointments. Call a real man who stands behind his work! This company does poor quality work and just wants to empty your wallet. If they ever call or come back to man up I will let you know but won’t count on it.
We had an emergency and they responded right away. Our problem was solved. They were very efficient and professional. We found their price to be very reasonable. We would recommend this company and plan to use them again in the future.
Great job! Came on very short notice and did excellent work. Thanks !!
Our well pump failed and when it was pulled out we found that it had not been installed properly to begin. The well had not been sanitized, the torque arrestor was missing and a the builder’s cap was still on. All that caused a lot of wear and tear on the pump. The guys came out pronto and installed a new shiny pump and tank, and educated us in the process. It was great!!
My pump failed eatly on a Saturday afternoon. I called Don and Tom who came out identified the issues and did thethe full repair including a new pump in a couple hours.
They are very professional and given that it was an emergency call late on Saturday a very reasonable price.
I highly recommend thwir service.
Had a problem with my well these guys came out and did a great job! Price was reasonable!!